NEW FightCamp Release: The Customer Dashboard

FightCamp members can now easily manage their accounts using the NEW FightCamp Customer Dashboard.

To give more convenience to the FightCamp members, account changes can now be done in just a few clicks instead of reaching out to our support team, giving FightCamp customers direct control on the status of their accounts.

What can customers control in the Customer Dashboard?

The Customer Dashboard empowers FightCamp customers to be able to have EASY ACCESS to their personal information. In the new Customer Dashboard members will be able to:

• Easily access their Personalized Referral Code

• Update their Credit Card Information or Billing Address

• Pause or Manage their Subscription

How does the Customer Referral Code work?

FightCamp customers now have an EASY way to access their personal referral code. With the FightCamp Referral code, members get to GIVE two months and GET two months FREE!

To EASILY access your personalized FightCamp referral code:

• LOGIN our Customer Dashboard using this link HERE

• ENTER the email address that is linked to your account. NOTE: This must be the account user’s email that was initially sent the activation code upon sign up)

• When you login, there is a REFERRAL CODE section - COPY it and send it to a friend!

Who has access to the Dashboard?

If you’re a current FightCamp member AND the Account holder, the Customer Dashboard is easily accessible through your member account login. If you are a FightCamp member with a prepaid membership you have access, but some features may be limited.

Easy Dashboard Access:

• LOGINour Customer Dashboard using this link HERE

• ENTER the email address that is linked to your account.

• You may do the following once you have logged in:

  • Update your payment method

  • Update billing information

• NOTE: If you are updating your card after two weeks of the membership being past due, you must email info@joinfightcamp.com - they can assist in manually charging your card.

• Pause or Cancel* your membership

*If you pay a monthly membership, your membership will be canceled at the end of the month.

*If you have committed to a prepaid option of a 1 or 2-year commitment outside of the 30 day cancellation period, the membership will terminate at the end of the commitment period.

*If you want to rejoin FightCamp, please reach out to our support team at info@joinfightcamp.com.

What if I have issues navigating the Customer Dashboard?

Our team is always here to help! We encourage customers to reach out with any questions or concerns they may have. If you are unfamiliar with our support team, we have many options available. Customers can reach our support team through a live chat, email, or phone during our support hours.

CONTACT

1-213-785-3372
info@joinfightcamp.com

Support Hours:

MON - FRI: 7AM-6PM PST

About FightCamp:

FightCamp is at an at-home boxing gym that offers hundreds of online, on-demand classes. We are the leader in the boxing-at-home category, providing equipment and a personalized online training course.

“FightCamp is designed to keep you engaged, focused and in the zone. Endless variety, uplifting beats, motivating trainers and powerful technology combine to create a uniquely satisfying workout. Our Punch Trackers measure every strike, deliver real-time stats, and fuel your competitive side.”

https://joinfightcamp.com

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